Hassle-Free Returns at lockerroomstyle.com
We believe in the gear we offer. Every piece is selected with the same passion for authenticity, quality, and detail that you bring to your own collection. Your complete confidence in your purchase is our top priority. However, we understand that sometimes an item might not be the perfect fit, in style or in spirit. That’s why we’ve crafted a straightforward and customer-friendly returns process to ensure your experience with us remains positive, even if a particular item doesn’t work out.
Our goal is to make returning an item as simple and seamless as possible. If you are not entirely satisfied with your purchase, we are here to help. You may return most new, unused items in their original packaging, with all tags and labels attached. We ask that the item be in the same pristine condition as when it was delivered to you—this allows us to confidently offer it to another fan. For hygiene reasons, certain final sale items, such as headwear or opened special collection pieces, cannot be returned unless faulty.
Initiating Your Return
To begin a return, please visit our Returns Center by logging into your account on our website. Navigate to your order history, select the item you wish to return, and follow the simple prompts to generate your pre-authorized return authorization and shipping label. This digital system ensures your return is tracked and processed efficiently the moment it reaches our facility. Please do not send returns directly to our warehouse without this authorization, as it will significantly delay the process.
Once your return is received and inspected, usually within a few business days of arrival, we will send you a notification email. We will promptly process your approved refund or exchange. Please note that the time it takes for the credit to appear in your original payment method can vary slightly depending on your card issuer’s policies.
Exchanges
If you need a different size, our exchange process is designed for your convenience. We recommend initiating a return for the original item and placing a new order for the desired size to ensure the fastest possible service and to guarantee stock availability. For direct exchanges of the same product, please select the exchange option in our Returns Center, and we will guide you through the steps.
A Note on Quality
We stand behind the integrity of our products. Each item is meticulously chosen to meet high standards of craftsmanship and historical accuracy. In the rare event that you receive an item that is defective, damaged, or incorrect, please contact our customer experience team immediately through the Help section of our website. We will arrange a prepaid return and expedite a replacement or refund for you at no extra cost. Your satisfaction is the true measure of our success.
Our Commitment to You
At lockerroomstyle.com, we are more than just a destination for premium apparel; we are a community built on a shared appreciation for legacy and style. We want you to shop with absolute peace of mind, knowing that our commitment to you extends long after the initial purchase. Our returns policy is a reflection of that commitment—fair, transparent, and respectful of your needs as a valued member of our community.
Thank you for choosing lockerroomstyle.com. We are dedicated to ensuring your collection is exactly as it should be: perfectly yours.
For full details on timelines and any potential fees, or to initiate a return, please visit the dedicated Returns & Exchanges page within our Help Center. Our friendly customer experience team is also available to assist with any questions you may have.